Frequently Asked Questions

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

We are a new hosting company that has been in business since October of 2020. Originally, we started as a game server hosting company then expanded into more.
We offer a 7 day money back guarantee on all of our hosted services.
A free trial of any hosted service can be requested via our live chat or email and is subject to approval.
All orders are automatically provisioned after successful payment. Orders paid with Crytocurrencies will be automatically provisioned after 6 confirmations. In some rare instances, an order must be manually provisioned and could take up to 12 hours to complete.
We accept Paypal, all major credit cards, and the following Cryptocurrencies: BTC, ETH, USDC, DOGE, LTC, and DAI.
Currently, we offer the following hosting services: VPS, Game Servers, Web Hosting, and Cloud Storage, as well as the following additional services: Domain Registrar, Sitelock, CodeGyuard and SSL Certificates.
We offer Live Chat support 7 days a week during business hours (8am - 12am EST) and 24/7 ticket support for current customers.

TermsTerms of Service | PrivacyPrivacy Policy | ©2022 Shadow Servers LLC